Rocky shoreline beneath an open sky

Privacy Policy

Effective Date: June 1, 2026
Last Updated: June 1, 2026
Applies To: www.dzelabs.com

1. Overview

This policy explains how dze.labs collects, uses, stores, and shares personal information when you visit our website, place an order, contact us, submit content, or use our services.

2. Information We Collect

We may collect contact and account details, billing and delivery information, order history, customer-support messages, Sound Map submissions, device and browser information, and website usage data.

3. How We Use Information

We use information to process orders and payments, provide customer service, operate and improve our website, prevent fraud, communicate service updates, meet legal obligations, and send marketing where you have consented.

4. Cookies and Similar Technologies

We and our service providers use cookies and similar technologies to remember preferences, operate essential features, understand site performance, and measure communications. Browser settings may be used to control non-essential cookies.

5. Sharing Personal Information

Information may be shared with service providers that support payments, ecommerce, hosting, analytics, delivery, customer service, and security. We may also disclose information when required by law or in connection with a business transfer.

6. Shopify

Our store is hosted by Shopify. Shopify processes personal information as part of providing ecommerce services. Its handling of information is governed by its own privacy documentation.

7. International Transfers

Your information may be processed in countries other than your own. Where required, we use appropriate safeguards for international transfers.

8. Data Retention

We retain information only for as long as needed for the purposes described in this policy, including legal, accounting, dispute-resolution, and security requirements.

9. Your Rights

Depending on where you live, you may have rights to access, correct, delete, restrict, or obtain a copy of your personal information, and to withdraw consent or object to certain processing.

10. Security

We use reasonable administrative, technical, and organizational safeguards. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed.

11. Children

Our services are not directed to children. If you believe a child has provided personal information without appropriate permission, please contact us.

12. Changes and Contact

We may update this policy from time to time. Questions or privacy requests may be sent to privacy@dzelabs.com.